Checklist
After a loss: claim checklist
A general checklist for the first days after any insured loss.
- Ensure everyone is safe and get help if needed
- Prevent further damage where safe
- Photograph and video everything
- Keep receipts for emergency expenses
- Report the claim promptly
- Record your claim number and adjuster contact
- Keep notes of every call
General guidance only. Your situation may need extra steps — when in doubt, contact a licensed agent or your state department of insurance.