Claims Help glossary
Plain-language definitions of common claims help terms.
- Adjuster
- The person who investigates and estimates the value of your claim.
- Appeal
- A formal request to reconsider a denied or underpaid claim.
- Claim
- A formal request to your insurer for payment under your policy.
- Denial
- An insurer's decision not to pay a claim, with a stated reason.
- Depreciation
- The reduction in an item's value due to age and wear, used in some payouts.
- Proof of loss
- A sworn statement documenting the value and details of your loss.
- Public adjuster
- A licensed professional you hire to handle a claim on your behalf.
- Subrogation
- When your insurer seeks repayment from an at-fault party after paying you.