Claims Help by WhyInsurance.me All pillars
How-to guide

How to document a claim so you get paid fairly

A repeatable way to capture evidence the moment a loss happens.

  1. 1

    Capture the scene immediately

    Photograph and video all damage from multiple angles before you clean up or repair.

  2. 2

    Save receipts and estimates

    Keep receipts for emergency repairs and get independent repair estimates.

  3. 3

    Build an itemized list

    List damaged or lost items with approximate age and replacement value.

  4. 4

    Log every interaction

    Record who you spoke with, when, and what was said.

  5. 5

    Submit promptly and keep copies

    Provide documentation before deadlines and retain copies of everything.

Educational content only — not legal, financial, or insurance advice. Requirements vary by state.